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margie albert
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My husband had surgery this past week and it dawned on me today his process is not so different from what is going on in the Broadcast industry. Now hear me out!
He started with a minor inconvenience gnawing at him every day. He knew he had a “brok…
I just read a quote from Seth Godin – “Painless and quick are rarely associated with successful.” I couldn’t help but think of the broadcast industry. The transformation needs to be quick if we are to remain relevant and it appears the velocity of c…
There are countless white papers, books, articles, ezines, and blogs out there telling you how to sell. There are trainers, educators, lecturers, consultants, and webinars galore. It all boils down to this –
Listen, Solve Problem, Execute Flawlessl…
Most Broadcasters, when faced with true reality, will admit they are struggling with relevance. We have heard over and over again how news is available to us 24/7 so the days of watching at 5, 6 and 10 may be rapidly going away. It’s no longer an is…
If you are a Sales Person and not using Twitter you’re missing some great opportunities. Here are just a few ways to use this great tool to deepen your relationships with your clients and help you stand out against the competition.
1. You can RESEA…
My friend and former colleague Sam Rosenwasser sent me a fascinating article today I need to share with you. "NPR has over 1.3mil Twitter followers."
You may say, “So what?”
Well I ask, “How many do YOU have?”
We all know intuitively as well as s…
We live in a time of fear and uncertainty. There are those of us who found ourselves suddenly out of a job and those of us left in jobs that have expanded to make up for those ousted. And then there are those who continue to wonder if they are next…
IBM just published a study entitled “The End of Advertising as We Know It” and the opening sentence is “The next 5 years will hold more change for the advertising industry than the previous 50 did.” Hard to argue that one! Here are some excerpts-
T…
Jack Welch once said, “Deal with the world as it is, not how you’d like it to be.” Ok, I get where he was coming from but I don’t agree. (I also can’t believe I am publicly disagreeing with the genius he is but that’s another story!)
If we continue…
If you don’t know who Chris Brogan is – well, please get to know him soon. You all know how much I respect Seth Godin and those who have attended my classes know I quote him often. Chris is another one of my heroes. Recently, he wrote a blog called…
I’ve talked about this before but it never gets old –
Success is based on how well we listen. How often are you finding yourself thinking about what you’re going to say next rather than listening to what your customers are saying to you? Frequently…
Yesterday my husband and I went shopping for a new BBQ. We are not big researchers, we pretty much know what features we want and we typically have a price range in mind. We are brand-sensitive but not brand loyal. In other words, we can be sold! He…
I’ve been on the road visiting and training television stations these last few weeks and observed a pattern. HUNGER! I’ve been in the media business for a very long time but have never seen it like this before. People at all levels are STARVING for…
Did you know?
1. Wilma Flintstone’s maiden name was Wilma Slaghoopal and Betty Rubble’s maiden name was Betty Jean McBricker
2. Dueling is legal in Paraguay as long as both parties are registered blood donors
3. Every time you lick a stamp you are c…
Have you ever met someone new and they really appeared to want to get to know you? They ask great and appropriate questions with energy and excitement and before you know it you have told them your life story! This can, and does, happen in business…
Cause of Death - FEAR
Ask companies who are “stuck” and they are really easy to find today. Look at the stock market and pick out companies with dramatic decreases in value. Is it all because of the economy? Absolutely not. Many of these companies…
Profile Information
- Location
- 5232 E Patrick Ln, Phoenix,AZ 85054
- Company
- FOCUS ON CUSTOMER SUCCESS
- Title
- President
- Web site
- http://focusoncustomersuccess.com
- About me
- After almost 30 years of traditional and new media sales and management experience with a very large media company I have decided to start my own business. FOCUS ON CUSTOMER SUCCESS provides training for those wanting to use the digital space (internet, email, blogs, social media, mobile, etc) to grow their business. My niche is helping traditional advertising agencies enter this arena but I am available to help any company needing help.
Margie albert's Blog
Scalpel Anyone?
My husband had surgery this past week and it dawned on me today his process is not so different from what is going on in the Broadcast industry. Now hear me out!
He started with a minor inconvenience gnawing at him every day. He knew he had a “broken part” but he was still able to function quite well despite the doctor telling him it wasn’t going to get better. The advice was surgery before it got worse. He chose not to of course. He knew it was broken but it was easier to live with the pain an… Continue
He started with a minor inconvenience gnawing at him every day. He knew he had a “broken part” but he was still able to function quite well despite the doctor telling him it wasn’t going to get better. The advice was surgery before it got worse. He chose not to of course. He knew it was broken but it was easier to live with the pain an… Continue
Posted on November 20, 2009 at 10:30am —
Painless/Quick or SUCCESS
I just read a quote from Seth Godin – “Painless and quick are rarely associated with successful.” I couldn’t help but think of the broadcast industry. The transformation needs to be quick if we are to remain relevant and it appears the velocity of change determines how painful it will be. Given the urgency this will be VERY painful. Centralization as part of the adaptation will me… Continue
Posted on November 17, 2009 at 8:37am —
Listen, Solve Problem, Execute Flawlessly, Repeat
There are countless white papers, books, articles, ezines, and blogs out there telling you how to sell. There are trainers, educators, lecturers, consultants, and webinars galore. It all boils down to this –
Listen, Solve Problem, Execute Flawlessly, Repeat
Sounds pretty easy doesn’t it? So what keeps us from doing it? We do!
How well do we listen? Can we turn your thoughts and preconceptions off after we’ve asked that great question? Can we ask that follow up question to clarify; to m… Continue
Listen, Solve Problem, Execute Flawlessly, Repeat
Sounds pretty easy doesn’t it? So what keeps us from doing it? We do!
How well do we listen? Can we turn your thoughts and preconceptions off after we’ve asked that great question? Can we ask that follow up question to clarify; to m… Continue
Posted on November 6, 2009 at 4:51pm —
Can Local TV News Regain Relevance?
Most Broadcasters, when faced with true reality, will admit they are struggling with relevance. We have heard over and over again how news is available to us 24/7 so the days of watching at 5, 6 and 10 may be rapidly going away. It’s no longer an issue of “relevance retention.” It has moved on to “regaining relevance.” Is that possible? How?
I had the opportunity to discuss this with Fred von Graf recently and thought you might be intereste… Continue
I had the opportunity to discuss this with Fred von Graf recently and thought you might be intereste… Continue
Posted on November 2, 2009 at 5:05pm —
How Can Sales People Use Twitter?
If you are a Sales Person and not using Twitter you’re missing some great opportunities. Here are just a few ways to use this great tool to deepen your relationships with your clients and help you stand out against the competition.
1. You can RESEARCH companies and industries on Twitter. Use “twitter search” to listen in to conversations about the specific company you are calling on or learn about the industry in general. What are customers saying? What are the trends? Have employees said anyth… Continue
1. You can RESEARCH companies and industries on Twitter. Use “twitter search” to listen in to conversations about the specific company you are calling on or learn about the industry in general. What are customers saying? What are the trends? Have employees said anyth… Continue
Posted on October 21, 2009 at 5:14pm —
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www.en.org
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While there is understandably much focus on Search Engine Optimization, when a web viewer is delivered from a link they’ve found on organic, paid or linked search to their desired destination — even if the content is high quality — a…
Jerry Colangelo Presents: Going for the Gold at Lakeview Inn @ Camelback Golf Club
January 21, 2010 from 7am to 9am
Jerry Colangelo Presents: Going for the Gold
How to Build World-Class, Winning Teams
Click here to register
Join the Enterprise Network and Jerry Colangelo for January’s Executive Forum “Going for the Gold – How to Build World-Class, Winning Team…
My husband had surgery this past week and it dawned on me today his process is not so different from what is going on in the Broadcast industry. Now hear me out!
He started with a minor inconvenience gnawing at him every day. He knew he had a “brok…
Jerry Colangelo Presents: Going for the Gold at Lakeview Inn @ Camelback Golf Club
January 21, 2010 from 6pm to 7pm
Jerry Colangelo Presents: Going for the Gold
How to Build World-Class, Winning Teams
Click here to register
Join the Enterprise Network and Jerry Colangelo for January’s Executive Forum “Going for the Gold – How to Build World-Class, Winning Tea…
I just read a quote from Seth Godin – “Painless and quick are rarely associated with successful.” I couldn’t help but think of the broadcast industry. The transformation needs to be quick if we are to remain relevant and it appears the velocity of c…
Pat Sullivan Presents: Entrepreneurship - Mind, Body and Soul at Lakeview Inn @ Camelback Golf Club
November 17, 2009 from 7am to 9am
Pat Sullivan Presents:
Entrepreneurship - Mind, Body and Soul
Ensuring the Health of Your Company, Your People and Yourself
Click here to register
Pat Sullivan, well-known business mogul, entrepreneur extraordinaire, and CEO of Flypaper Studios…
Enterprise Network Executive Forum
Tuesday, November 17, 2009
Pat Sullivan Presents:
Entrepreneurship - Mind, Body and Soul
Ensuring the Health of Your Company, Your People and Yourself
Pat Sullivan, well-known business mogul, entrepreneur extrao…
Enterprise Network Executive Forum
Tuesday, November 17, 2009
Pat Sullivan Presents:
Entrepreneurship - Mind, Body and Soul
Ensuring the Health of Your Company, Your People and Yourself
Pat Sullivan, well-known business mogul, entrepreneur extrao…
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I am contacting local Non-Profits in the area and let them know they can join the Paradise Valley Chamber of Commerce for Free.
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